Computer System Support Specialist

About This Course

This is a 12-weeks training program designed to prepare students for roles as Computer System Support Specialists, Helpdesk Analyst, Desktop Support Technician, System Administrator, Cloud Support Engineer and IT Support. It includes preparation for CompTIA A+, Microsoft AZ-900, and Microsoft 365 (O365) Administration. The total instructional time is 260 hours, with a combination of lecture and lab hours. No externship hours are included.

Occupational Goal

  • Technical Support Specialist
  • Desktop Support Technician
  • IT Support Technician
  • Technical Support Analyst
  • IT Support /HelpDesk Specialist
  • Cloud Support

Certification

Comp TIA A+ V15; Core 1 and Core 2 Exams
AZ-900: Azure Fundamentals

MS-900: Microsoft 365 Fundamentals

Requirements

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